Shipping policy
Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
Shipping
We currently ship across Canada.
Shipping rates and delivery estimates are calculated at checkout.
Delivery Time
Estimated delivery times:
- Ontario: 1–3 business days
- Rest of Canada: 3–7 business days
Delivery times are estimates and may vary due to weather, carrier delays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Incorrect Address
Please ensure your shipping address is correct before placing your order.
KICKD is not responsible for delays or lost packages caused by incorrect shipping information provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at:
Please include your order number and clear photos of the issue.
Contact
For any shipping questions, please contact: